


Step three: If you see your iOS device, uninstall the third-party security software.Like any computing device, iPhones and iPads occasionally have problems. Step one: Open the Apple menu and choose System Information or System Report. Head to Device Manger to look into whether there are software changes from USB driver (Maybe USB controller or hub has been installed). Update the device driver in Device Manager.ĥ. Reinstall the USB driver if it is corrupted.Ĥ. Go to Device Manager to see whether USB driver has been disabled. Open Device Manager to check whether there are any warming symbols for USB drivers, which might lead to software conflict.Ģ. Switch to another computer and connect your device one more time.ġ. Examine whether the USB port or cable is in good condition.ĩ.

It is advisable to use a direct USB port instead of a USB hub.ħ. See whether other accessories are plugged in. If so, go to settings to get support in that software.Ħ. Look into whether some third-party security software are blocking USB port access. Remember to trust both iOS handset and the computer to be accessed by iTunes.ĥ. Check whether your iOS device is turned on before you plug it into the computer.Ĥ.

Make sure you have the updated Windows or OS X.ģ. If you are a Mac users, click "iTunes" and press "Check for Updates".Ģ. If you are a Windows user, click the "Help" tab on the top in iTunes and press "Check for Updates". Make sure you have downloaded and installed the latest version of iTunes.
